REVIEWS

  • Mia Wang

    We had an outstanding experience working with Cynthia and Alan. After our home had been on the market for several months with little activity, we decided to make a change, and it turned out to be one of the best decisions we could have made. From the very beginning, they were professional, knowledgeable, responsive, and incredibly dedicated. They developed a fresh marketing strategy, provided thoughtful recommendations to improve our listing, and communicated with us every step of the way. We always felt informed, supported, and confident that they had our best interests at heart. Their attention to detail, excellent negotiation skills, and proactive approach made a tremendous difference. Most importantly, they delivered results—our home sold! We truly appreciate their hard work, honesty, and commitment throughout the entire process. Selling a home can be stressful, but Cynthia and Alan made the experience as smooth as possible. We highly recommend them to anyone looking for real estate professionals who genuinely care about their clients and go above and beyond to achieve the best outcome. Thank you both for everything🌹!
  • Nancy C

  • VCARMEN ROCIO PAWS

    Where do I begin to tell you how 10/10 experience it was to work with Alan Donald and his team. He was prompt to answer my questions, clear and knowledgeable on the market analysis provided. Alan had an amazing vision and provided a great insight on showing the house. He was flexible and communicated what was needed. Thank you and your team for excellent job. I will certainly recommend your team to the community of Charleston SC
  • Sun Woo Park

    We were referred to them after a mediocre/bad experience with a different realtor. Cynthia with the Alan Donald team was nothing but professional, attentive, and personable. We are happy with the overall service provided, and would work with them again without hesitation.
  • Keith Alexander

    We had a great experience, and we absolutely love our new home! Our buyer’s agent (Cynthia Trebour) was fantastic. She went above and beyond every step of the way! Allan & Shannon
  • Juan Mulford

    We had an excellent experience working with Alan and The Alan Donald Team at Keller Williams Realty. From day one, Alan was incredibly supportive, responsive, and easy to work with. He consistently replied quickly, even during unusual hours when something time-sensitive came up, which gave us a lot of confidence throughout the process. Alan was also very patient showing us multiple homes and helping us think through the trade-offs until we found the right one. He guided us step-by-step and explained the entire buying process clearly, so we always knew what to expect and what was coming next. Once we were under contract, Alan and his team stayed just as engaged and responsive. They also recommended the right people to keep everything moving, which made a big difference. If you want a realtor who is knowledgeable, dependable, and truly has your back, we highly recommend Alan and his team.
  • karen mcpherson

    We had an absolutely wonderful experience with Alan and his team! From the start, Kelcie kept us organized, which made the whole process feel seamless. As first-time homeowners, we deeply appreciated Alan's extensive knowledge and guidance. We especially valued his dedication when we experienced a delay with our closing; he handled every detail with immediate attention. It truly meant the world to us. Knowing he even helped my parents buy their first home years ago makes this extra special. We are so incredibly grateful and excited for our new home!
  • matt griffin

    Alan and his entire team are absolute professionals who are great to work with! I highly recommend this agency whether buying or selling a home!
  • Evan McFadden

    Unbelievably great experience working with the Alan Donald team and Cynthia Trebour! We could not have asked for better partners in selling our home.
  • Nancy Schwartz

    As the owner of Blue Moon Estate Sales, I understand the importance of downsizing. We work with families and individuals every day who need support and guidance with this process. My heart is with the Baby Boomers. It's a significant undertaking with many life changes. Having experienced and qualified professionals to refer to our clients is helpful. I was impressed with Alan Donald. I highly recommend Alan Donald for anyone looking to downsize, especially seniors. With extensive experience in helping older adults transition to more manageable living spaces, he provides compassionate, personalized service throughout the entire process. Alan understands the unique challenges involved in downsizing and offers valuable insights on suitable properties. He takes the time to listen to his clients' needs and ensures a smooth, stress-free experience. If you or a loved one is considering this important step, Alan Donald is the perfect partner to guide you through it!
  • Sue Winger

    We were incredibly grateful for the help of Alan Donald and his team during the home buying process. Especially as out-of-town buyers, it was nerve-racking to rely on someone else when we couldn’t be there ourselves to get a sense of a property. Alan went above and beyond to make sure that we felt comfortable as we narrowed our search, including making videos of properties, sending local market updates, and continually checking in to see if our preferences had changed. If you want someone who genuinely listens and values his relationships in the industry in addition to having extensive connections with other key players in the area such as attorneys, mortgage companies, and insurance agents, Alan Donald is your person. We couldn’t be happier to find our home here in Charleston and get to meet an outstanding human being in the process. Thank you, Alan and team!
  • Darren Boulton

    We have worked with Cynthia Partrick Trebour and the Alan Donald Team to purchase 3 properties and have had a wonderful experience every time. Cynthia is both professional/knowledgeable and super-friendly/ down to earth at the same time which makes working with her very enjoyable. Highly recommend her and the team for any real estate needs in Charleston!
  • Lina Otalora

    (Translated by Google) Professionalism and prompt communication are two things that characterize Alan Donald and his team. I have been using their services for many years and have always been satisfied. I highly recommend them! (Original) Profesionalismo y prontitud en la comunicacion son dos cosas que caracterizan a Alan Donald y su equipo de trabajo. LLevo muchos anos usando sus servicios y siempre he quedado satisfecha. Los recomiendo!
  • Ed Siegel

    Cynthia showed persistence, patience, high integrity and honesty. She was caring and always looked out for my interests. Even after closing she follows up to make sure everything is going smoothly.
  • julia burns-bosch

    I highly recommend the Alan Donald and his team. They made the sale of my late Mother's property a seamless experience. Alan provided valuable information, was highly responsive, and very professional. He embodies all the qualities one desires in a realtor. I couldn't be more pleased with the entire experience.
  • Addie Melchior

    Cynthia and Alan were a great team! Cynthia is always incredibly responsive and intentional. I would highly recommend using these two for your real estate needs!
  • Hayden Murrah

  • David Otalora

    Alan and his team are the best in town! Alan has a lot of experience and He is a true professional! He was always available to answer my questions, and their guidance was invaluable throughout the entire process. I highly recommend them!"
  • April Anderson

    📢 This is the team to trust! Working with The Alan Donald Team at Keller Williams Realty was an exceptional experience. I first contacted Alan Donald over a year ago - he was readily available and helped me with my general inquiries. He is very proud to share that they forge long term relationships and are a forever resource, not only during your immediate transaction needs. (TRUE!). As I started to lock in on some decisions some months later, Alan connected me with Cynthia Partick Trebour from their team. This is now my second time working with Cynthia and I knew there was no way I was selling my house without her - She truly exemplifies the qualities of a top-notch realtor. **Communication:** Cynthia is always responsive to everyone involved in the process, ensuring everyone was on the same page and things moved smoothly. She also gets my humor which is a bonus. **Marketing:** The team did an excellent job with staging, 3D Tour, photography, and online presence, making sure it was a robust marketing campaign from day one. **Focused, Caring Support:** Cynthia's empathy to my sentiment over my home, attention to detail, and commitment to MY priorities were evident throughout the entire transaction, making the process of selling my former home smooth and compassionate. While it was a move for joyous reasons (she helped us purchase our lovely new home), it was still bittersweet and I wanted to send it off with care and lots of ❤ **Data Analysis:** Despite my above mentioned sentiment - Data is incredibly important to me and I wanted to make decisions that made sense from a buyer's point of view. Cynthia provided detailed market insights and performance metrics, helping me make informed decisions. The Alan Donald Team at Keller Williams Realty made the process of selling my house a positive experience during what could be considered a very stressful process (they saved me from the stress!). I highly recommend their services to anyone looking for a professional and thoughtful real estate team. Shout out to Meghan (transaction coordinator) and also, check out Alan's fun/helpful videos:)
  • Trey Stockman

    If you are in search of a realtor, I highly recommend Alan Donald and his team. They made the sale of my late uncle's property a seamless experience. Alan provided valuable information, was highly responsive, and maintained complete transparency throughout the process. He embodies all the qualities one desires in a realtor. I couldn't be more pleased with the entire experience!

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